← Postivo

Support

Need help with Postivo? We answer every message within one business day.

Email

mitsi@keenshift.ai

Common topics

  • Connecting channels — Channels → Add channel, pick a provider, paste its token. Bluesky and Mastodon work with just an app password/token.
  • Failed posts — Queue → Failed shows the exact platform error; hit Retry after fixing credentials.
  • Billing — Settings → Billing to upgrade, manage, or cancel. Handled securely by Stripe.
  • API access — Settings → API keys. Every core action is available via REST with a Bearer key.